Close Outlook. If addresses are not saving in the auto-complete list between Outlook sessions and clearing the cache doesn't fix the problem, you may need to delete the RoamCache file. Instructions are at Outlook doesn't save Autocomplete.
See Suggested Contacts and Auto-Complete Lists to learn more about Outlook 's autocomplete cache and suggested contacts.
Outlook also creates a contact for people you send mail to, as insurance if the autocomplete cache becomes corrupt. Look for these contacts in the Suggested Contacts folder. This unpopular feature was removed from Outlook beginning with Outlook The nickname files. NK2 file. When you restart Outlook it will create a new, empty NK2 file.
If the users are losing addresses of people they recently replied to but not older addresses , it's because Outlook crashes or does not close properly and the changes are not written to the NK2 file. NK2 if this happens, but new addresses you've sent new mail to or replied to won't be saved to the file.
Less used addresses are replaced by new addresses when the NK2 contains addresses in Outlook or address if using Outlook If all addresses disappear, it means something is corrupt and Outlook is replacing the NK2 with a new, clean one. EXE continues running after you exit Outlook. If you're using the autocomplete cache as your address book because it's too much effort to right click on an address and save it as a new Contact, you should use a utility that creates contacts from all addresses you reply to, as the autocomplete cache is not a good substitute for contacts.
When you upgrade from Outlook and earlier in-place and use the same profile, Outlook or should import the NK2 you used with your previous Outlook version automatically on the first run. If Outlook didn't import the NK2 automatically, or you are using a new computer and didn't think to move the NK2 file, or you made a new profile, you can import the NK2 after the first run by using the ImportNK2 switch.
When you import the NK2, the contents of the file are merged into the existing nickname cache that is currently stored in your mailbox. If you need to re-import the. If you create a new profile you can copy the NK2 file used by your old profile.
You'll need to rename it so it matches the name of your new profile. To remove single addresses, select the name using the arrow keys then press Delete.
In Outlook , you can also click the x beside the name to delete it or use the Backspace key. Beta version 0. Free for home use; Commercial license available. Use NK2View to view, edit or delete entries in Outlook's. NK2 AutoComplete file. Export the records to text, html, or xml files. Version 1. There is a limit of names on the autocomplete cache in Outlook. The limit can be raised in Outlook by use of a registry setting. Note: this value will not exist by default and is only needed if you want to change the limit.
The following registry files will change the registry key to entries. Download the file for your version of Outlook and double click to run. Outlook Outlook Outlook She also created video training CDs and online training classes for Microsoft Outlook. I found the info in this article about the autocomplete cache from Outlook applicable to Version in the section about Outlook or Newer very helpful in moving a family member from one computer to a new one.
Thank you!! Hi Diane, Great article, really useful. Hi Diane, I know you're an Outlook mastermind, but not sure if this extends into Excel! I have code that pulls the "Contacts" list, but I'm trying to do the same with the Auto-complete.
To do so, the code needs to know the "name" of the list. For example, "Contacts", "Global Address List", etc Double-click Mail. In the Mail Setup dialog box, click Show Profiles. Click Start, and then click Run. In the Open box, type outlook. This should import the. Note: After you import the. Therefore, if you try to re-import the. Hi there to every body, it's my first visit of this website; this web site includes amazing and actually fine material in favor of visitors.
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Hi Clint, Great review and a wonderful description. Thanks from Holland! Great Tip - didn't know that Outlook had this restriction. Very useful indeed! Thanks Clint, We had a few users that lost their autocomplete addresses when upgrading from to Turns out that their profiles for outlook were not defaulted to "outlook".
Once we identified this and renamed the NK2 to match the profile name, the import worked. Thanks for the info. This gets the emails, but not the names. As far as my salespeople are concerned, this IS their contact list. And they insist on names 'cause they don't type in emails, only 1st name. I did this for my boss' boss.. Now when he tries to use the autocomplete the mail is undeliverable.
When he picks the same name from the global address list it works fine..!! Double Aarrgghh! Any ideas? The problem is the x addresses are not correct, I've had this issue before where they become corrupt in the. Hi Clint, I wonder if you can help? I have a client running Outlook , and jsu recently for no reason at all , all the email address's in his autocomplete feature have gone. Nothing has changed , we are running exchange , any way we can get these back or even recreate them? Thanks id advance!
Actually guys , there is quite a bit of help in the above posts , Duh Thanks again. I am having the same issue, the import of nk2 works great, but it only lasts one session.
Soon as I exit Outlook the autocorrect information is lost but still have all information in suggested contacts. No one answered this question I am having the same issue. Same issues here, cache gets cleared upon closing Outlook. I'm using an Exchange account. Are you CliffB? No I was not using exchange.
The nickname list is automatically generated as you use Outlook. If the nickname cache is corrupted, Outlook may not be able to identify recipients, may offer incorrect recipients when automatically completing the e-mail address, or may send the message to the wrong person.
Unlike earlier versions of Outlook that store the nickname cache in a file on your hard drive, Outlook stores the nickname cache in your primary message store. For example, if you are using a Microsoft Exchange Server account, your nickname cache is stored in a hidden message in your mailbox. The import worked for me. However, once I quit outlook and open it again, the suggested contacts are gone.
I have to go through the same process. Any insight as to why and a possible fix to have it stick? The steps work fine but as for many other the list disappears when I restart Outlook, any help appreciated.
By the way, we do not use Microsoft Exchange, we use Mailer Daemon mail server. Dear Clint Boessen , This is brilliant suggestion and it worked perfectly fine for me. Thanks a lot to you!! It works but every time outlook is closed the file gets renamed to nk2. I've done this successfully on at least 10 other computers, but this computer didnt work at all using the suggestions from this article. After several times it just worked.
It could have been that I was already in Outlook. If it doesnt work for you, go into Task Manager and kill the Outlook. I know we have just met but im pretty sure I love you Thanks , worked! Thanks a ton for this advice. You're a life saver :D. When I import the file, only outlook opens and nothing gets imported, any thoughts?
Big Thanks!! This is the only site that actually fixed the issue. This post nailed it for me. MS needs to stop making such crappy software Worked perfectly! Thanks so much! Needed some fine tuning on locating outlook. Needed no fine-tuning for me Worked perfectly for me first time and second time an a different computer, using a different user account. This does not work unless you first shutdown everything office.
I had to shutdown excel for this to go through. Hmmmmmm Can not get it to work for me. It launches outlook but does not import the NK2 file. I am having the same problem as James is having in that this process launches outlook, but does not import the NK2 file. Thanks so much. Who needs a util when there's an Outlook switch that does it for you. A further mention to your instructions, my first attempt to import did not work, even though I had renamed the nk2 fiile to the same name as the new profile.
Smith being the new profile name would not work. But when I renamed the nk2 file without the the. This was importing onto Win 7 Pro machine using outlook Had to do this with our CEO's account. Saved my hide and I thank you very much. It works ones for me but everytime I close outlook , my NK2 file is renamed to.
That's fine it's imported it. On the next start of Outlook, your nickname cache is not imported". You're instructions aren't working for me. What am I doing wrong. I've set up my new outlook account on my new laptop. I've opened the old. I have the Outlook.
Please help. Fascinating staff a task thought impossible is straightforward and FREE. My task was to copy the predictive file from Xp Outlook to Windows7 Outlook Without Google and Blogers like Clint Boessen you are looking at hours of work doing the task manually. Thanks so much, guys!
Thanks for taking the time in posting this solution.
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